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Privacy Policy

Registrar and contact details:

Ganalix Oy (business ID 2812638-5)

Isokatu 12

26100 Rauma

Finland

email: info@telle.fi

phone: +358504322612

What information do we collect?

The customer register stores the customer´s first name, last name, street address, postal code, city, country, email address, telephone number, language used in the transaction and the currency used in the transaction. In addition, the business name, business ID and VAT ID are stored from a business customer.

In addition, the e-commerce order information stores information provided by the customer at the time of ordering, such as the product content of the order, the method of payment and the method of delivery.

What is my personal data used for?

Customer relationship management

- Order delivery processing and archiving

- For statistical purposes

- For marketing purposes

The processing of personal data is based on a contract, consent or a legitimate interest.

The processing of personal data complies with the EU data protection regulation applicable from 25 May 2018.

How long will my personal data be kept?

We will retain your personal information for as long as it is necessary for the purposes of registry.

In addition, some information may be retained for longer periods to the extent necessary to fulfill statutory obligations, such as accounting and consumer liability.

Disclosure of information to third parties

We provide personal information to our logistics and payment service partners to enable our online store to operate. 

Customer rights

As a customer you have the following rights:

- The right to verify your personal information

- Right to rectify your personal data

- Right to withdraw consent

- Right to delete your personal data

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